We’ve uploaded plenty of articles on iOS 8 on our site so far, and majority of these articles are for end users; a very few are for developers. This is the first time we’re writing for support guys.
If your work is to provide iOS support or even if you are just a user willing to know how to offer iOS 8 support, this article is a must read for you.
The first thing you need to bear in mind is iOS run devices are suave, in the sense that they don’t cause their owners much trouble. The common problem is installing a new update. Shortly after iOS 7 was released, the web got flooded with blogs and tutorials on ‘How to Download and Install iOS 7 on your device?” because the installation process was difficult.
iOS 8 is more sophisticated than iOS 7 because it represents a praiseworthy overhaul of the iOS platform. iOS 7 did come up with changes but they were not as big as those in iOS 8 are going to be. Providing support therefore is a crucial issue.
The key areas that are important for iOS 8 support are following;
Damage of the Device
If the upgrading process doesn’t go smoothly, the device might end up bricked. Normally there’s a warranty period for every iPhone/iPad. But you certainly don’t want your device getting damaged during the software upgrade process. So be careful about it.
You can’t go back
Once iOS 8 is installed in your device, you can’t go back to a previous version. If you have suffered problem earlier following an upgrade, and don’t want similar trouble again, put the upgrade on halt. Once iOS 8 is released, Apple will slowly bring it across all its devices (barring few outdated ones).
A drop in battery life
Users often report that when they try to install a new iOS update in their device, the battery life drastically drops. The drop in battery life is most of the times a result of recalibration of battery charging/discharging circuit by iOS.
The problem is fixed by charging and discharging couple of times. Apart from that, all apps need to be updated and install new updates so app bugs couldn’t drain battery life. If the problem still persists, it’s recommended to wait for Apple to dish out the update.
Updating the apps
Once the updated iOS is installed, a user needs to update the existing apps. App developers rework on their apps so they fit the new update. Users therefore, not only have to move to a different operating system but also to updated apps, with changed names and icons.
Remember, once you install iOS 8 on your device, the user interface will look different. Truth is iOS 8 builds on iOS 7, and for that reason the release will appear different from the old one. Apps will have new functionality, UI elements and icons will also undergo changes. You therefore, will want to make yourself more familiar with the changed UI.
Keeping the above points in mind will help you smoothly install iOS 8. At least, they will help you determine whether you should install it yourself or wait for Apple.